Our Services

With our focus on small businesses, we have the expertise to meet your big business needs
on a small business budget.

As an IT services and technical support provider, NexGen Systems provides a one-stop shop for most all of your small business technical needs. Our focus is on helping small businesses (generally with 2-50 employees) in Central Ohio with their computer and network needs. With standardized hourly rates, pre-paid blocks of hours, and monthly support support plans, we will work with you to tailor your IT support in way that best meets your specific business needs while also providing a predictable budget.

Obtain peace of mind knowing your systems are monitored and managed to provide you with their top performance.

Left unmonitored, computers and networks will inevitably fail, leaving employees idle and impacting your ability to do business. This ultimately results in unnecessary financial losses from lost productivity and revenue. By partnering with NexGen Systems, you can avoid these disastrous outages and downtime. Rest assured that we will work to analyze your computing environment, design a secure and efficient network, continually monitor your systems for issues, and provide dependable, reliable support. You will have a team of highly skilled network engineers, security specialists, and computer technicians who will diligently support your business computing environment and ensure it stays running at peak performance — all at a fraction of the cost of a full-time employee.

Desktop Support

NexGen Systems can support all your desktop workstation needs, including hardware, operating systems, and most applications. We can ensure your PCs are kept up to date with operating systems patches and application updates, monitor your anti-virus/anti-malware for alerts and respond appropriately, deploy and manage centralized desktop policies, and much more.

Server Support

Servers are the lifeblood of your business network. That’s why server problems can cause such a disruption in your day-to-day activities — if the server stops, so does business as usual. NexGen technicians are experts in all aspects of server management, including: server hardware purchasing and setup, OS installation, hardware and software diagnosis, repair, and maintenance. Our specialists have many years of real-world experience working with a wide variety of server hardware and software configurations.

Whether you’re replacing an old server, adding a new server to your network, installing your first server, or requiring ongoing server management and support, NexGen is here to help. Getting the proper setup and installation now means avoiding potential problems down the road. Our experienced network technicians can help make the setup and installation process easy and pain-free.

Data Backup and Recovery

A recent study discovered that, of companies experiencing a “major loss” of computer records, 43 percent never reopened, 51 percent closed within two years of the loss, and a mere 6 percent survived over the long-term. For small and medium-sized businesses (SMB’s) in particular, these statistics suggest the necessity of crafting a Disaster Recovery & Business Continuity strategy grounded in a robust data backup and recovery solution.

Unlike enterprises, many small and mid-sized businesses cannot afford the optimal in-house strategies and technical solutions required to successfully initiate or execute in the event of a disaster. If this sounds like your business, you are currently running at an elevated risk of being put out of business due to any major loss of data. Loss of data could include important emails, accounting records, patient or client files, legal records, and so on.

Our specialists in Data Backup and Disaster Recovery can work with you to mitigate the risks with potential data losses and devise a Disaster Recovery Plan. You can have piece of mind knowing that your critical systems and data are safe, and a validated process is in place to recover from data loss situations.

Network Design and Administration

If your network isn’t properly setup and configured, it could be vulnerable to outages, slow connectivity between resources, threats from hackers, and other issues. On top of this, the legal penalties for a security breach that could have been prevented through proper due diligence can be significant. That’s bad news for your business and your customers.

We can securely install and manage a new or additional network, including all switches, routers, firewalls, and intrusion detection systems. Our network and security experts can also conduct a performance and security assessment of your existing network to analyze its current state and provide recommendations for any identified issues.


NexGen’s certified security experts provide a full range of IT security services to help ensure your data is safe and secure. Going well beyond basic anti-virus/anti-malware software, our experts can conduct complete vulnerability assessments of systems, secure your Internet connectivity, establish safe and functional Virtual Private Networks (VPN) for remote workers, install and/or audit security devices (firewalls, proxies, VLANs, etc.), and perform penetration testing of assets.